We may use your personal data on the basis of consent provided by you by visiting our Sites or otherwise, or for fulfilling our contractual obligations or in relation to proposed contractual relationship, or for fulfilling our legal obligation or to meet our legitimate interests.
Information Provided to Us: Unless otherwise agreed with you, we will collect only the basic personal data required in connection with our business relationship. This includes your contact data (such as name and job title, address, telephone number, email address and other contact details, mobile device unique identifier and the IP address of your computer if you use our Sites, online platforms or apps). While doing business with you, we will also collect business-related data which may include information on purchases, services and other business activities, product feedback and any other information you may provide to us.
Information We Collect Automatically When You Use our Sites: When you visit our Sites, we automatically collect some personal data about you, which includes:
Market research & consumer feedback. Any information that you voluntarily share with us about your experience of using our products and services.
Payment and Financial information. We may collect your financial information in order to fulfil an order, or payment mechanism you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or net-banking details (bank account number, account holder name, bank name, branch name etc.) or other forms of payment (if such are made available).
The personal data which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances for which we may/will need to process your personal data, including:
Use of information based on your consent:
You have a variety of tools to control the data collected by cookies, web beacons and similar technologies. If you choose not to accept cookies, you can still access and use our Sites. Most browsers automatically accept cookies. You can prevent cookies from being stored on your device by setting your browser to not accept cookies. You can delete cookies already on your device at any time. However, if you choose not to accept cookies that are strictly necessary for the provision of our services provided by our Sites, it may result in a reduced availability of such services.
We may share your personal data with other organisations in the following circumstances:
We may also disclose your personal data with the organisations within the Group. Some of these organisations may be located in countries which are not recognise countries which have in place adequate laws for the purposes of protecting your personal data. Accordingly, we have put in place arrangements with Group to ensure that your personal data is treated by such organisations in a way that is consistent with and which respects the EU laws on data protection.
We process and store your personal data as long as it is required to provide the products or services requested by you, to administer your business relationship with us and to meet the statutory obligations. If your personal data is no longer required for the performance of the contractual or statutory obligations or meet business relations, it will be erased on a regular basis unless further processing is necessary, for instance, for preserving particular evidence under the applicable data protection laws and regulations, or in the context of legal statutes of limitation.
We use technical and organisational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons. Our security procedures are continually enhanced as new technology becomes available.
If you are under the age of 16, you are not authorized to use the Sites without the supervision and consent of the child’s parent or guardian. We do not knowingly collect personal information from children under the age of 13, without the consent of the child's parent or guardian. If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information.
You are entitled to the following rights:
Whenever reasonably possible and required, we will strive to grant these rights within one (1) month. You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data. However, we may not be able to continue providing services to you if you entirely withdraw your consent or ask us to delete your personal data entirely.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
As a matter of principle, your personal data will not be processed automatically with the objective of evaluating certain personal aspects (profiling). However, we may use your personal data by merging it in a larger set of data without any specific references to you as an Individual. This merged data can in turn be used to improve our products or to show appropriate information which we think may be useful to you on the pages you visit. In the event that we should process your personal data with the objective of conducting automated individual decision making, we will, if prescribed by law, specifically inform you of this and of your rights in this respect.
If you are unhappy with the way in which your personal data has been processed or should you have questions regarding the processing of your personal data, or you want to exercise any of your rights in relation to personal data, you may refer in the first instance to [name of the officer], who is available for enquiries or complaints, at the following email address: [insert email] or you can write to the address below: [insert address]